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Privacy Statement

Privacy Policy and Cookies

Who are Technology Packaging Ltd?
Technology Packaging Ltd develops, manufactures, converts and sells a range of corrosion protection and prevention products with specific levels of protection against corrosion, mechanical and other damage to companies and individuals in the UK and Europe.  We are based in the UK in Northwood, Middlesex.  As well as a supplier of a range of different corrosion protection, prevention and removal products, we also provide advice on the “best-fit” solution to your corrosion issues.

What information we collect
In order to work with you effectively, we collect and process personal data about you when you interact with us and our products and when you purchase goods from us.
The personal date we process includes: your name, your job title, your job role, the name of the company you work for and other contact details like email address, telephone number and your physical address.  We will also record information on what products we supply you and are interested in together with what products you already have which are relevant or related to your interests.  We use our CRM systems to then record our interactions with you like phone calls, meetings and emails.
We do not store your credit card details – these are provided by you directly to Paypal when you purchase goods either via our website/s or our ebay listing.

How we use your information
We use the information about you to help us provide advice and products to you and remind us about any previous interactions we have had with you.

Who we share your information with
The information we record about you will be accessible to all Technology Packaging employees.  We also may need to share your basic contact details with a third party supplier or partner who we are working with to provide you with the products and services you are interested in.  If you have any concerns about what information has been passed onto to a third party, please ask us.

How we keep your information safe and secure
Online privacy and security is the most important aspect of any customer service and we take it extremely seriously. We use a variety of the latest technologies and procedures to protect your personal information from unauthorised access, destruction, use or disclosure.  All data is stored in a CRM database, and only Technology Packaging employees have access to this data.  No employee apart from an administrator can export or delete your information.

Your rights to the data we hold about you
If at any time you need to ask us any questions about the data we hold about you, please email us at inbox@technologypackaging.com  

How long do we keep your information for
We’ll keep your personal information for as long as we need it to provide the Technology Packaging products and services you’re interested in. We may also keep it to comply with our legal obligations, resolve any disputes and enforce our rights. These reasons can vary from one piece of information to the next and depend on the products or services you’re signed up to, so the amount of time we keep your personal information for may vary.  In all cases, our need to use your personal information will be reassessed on a regular basis, and information which is no longer required for any purposes will be disposed of.

Changes in our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Use of Cookies
The Technology Packaging Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Technology Packaging pages, or register with Technology Packaging site or services, a cookie helps Technology Packaging to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Technology Packaging Web site, the information you previously provided can be retrieved, so you can easily use the Technology Packaging features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Technology Packaging services or Web sites you visit.

Copyright 2018 by Technology Packaging Ltd